PRIVACY POLICY

Commitment to Privacy

At Gecko Giftware, we respect your privacy and are committed to protecting your personal information in compliance with Australian privacy laws. This policy explains how we collect, use, and safeguard your data when you shop with us.

Information We Collect

When you place an order with us, we may collect personal details such as your name, email address, phone number, shipping address, and payment details. Payments are processed securely through PayPal, and we do not store full credit card details. In addition, we collect basic website usage data through cookies, which helps us improve your browsing and shopping experience.

How We Use Your Information

Your information is primarily used to process and deliver your orders, provide customer support, and keep you updated about your purchase. If you have opted in, we may also send you promotional updates and special offers. Information collected through cookies allows us to improve our website’s functionality and enhance your overall shopping experience.

Sharing Your Information

We do not sell, trade, or rent customer information. Data may be shared only with trusted third-party providers such as courier services and payment processors (PayPal), where necessary to fulfil your order.

Data Security

We use secure systems including SSL encryption and PayPal’s secure checkout to keep your information safe. Customer data is stored only for as long as required to provide services and comply with legal obligations.

Your Rights

You may request access to, or correction of, your personal information at any time. Please contact us at geckogiftware@outlook.com for assistance.